Frank Federico, BS, RPh

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Dealing with Alarm Fatigue in a High Reliability Organization

An alarming discussion pertaining to the human factors issues that impact health care worker's ability to respond to alarms on the floor. After this presentation, you will be able to minimize the noise-to-signal ratio to enhance response ...

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Bringing It All Together: The Journey to High Reliability

Frank wraps up the day’s theme, addressing the next steps in becoming a high reliability organization. Frank Federico, BS, RPh Executive Director, Institute for Healthcare Improvement