Even as we were reimagining New York Eye and Ear Infirmary of Mount Sinai (NYEE) for a new era—advancing programs and initiatives that strengthen our traditional pillars of patient care, education, research, and innovation—the institution didn’t skip a beat over the past year.
More than ever, our focus is on ensuring the safety of the care we deliver and enhancing the experience of not just our patients, but our physicians and staff as well. To that end, we have implemented a comprehensive Quality, Safety, and Experience initiative, encompassing both our downtown and uptown campuses. This new leadership structure will focus on making us even
better in three core areas—quality, safety, and experience—which are imperatives for NYEE in the twenty-first century.